( 604.685.9843 (DT) | ( 604.903.6655 (WV) | * info@bbagroup.ca

Creating a BBA Portal (Sharefile) Account

If you have received a secure document from BBA and this is the first time you have received something from our portal, you’ll be required to assign yourself a password:

  1. In the first email you receive from us, choose “Click here to activate your user account”
  2. Enter in your name and create a password following the instructions on screen

 

Downloading attachments

  1. In the second email you receive from us, click “Download Attachments”
  2. Enter your email address and the password you’ve set up, and sign in
  3. On the top right, choose “download” to save it on your computer

 

If You Forget Your Password:

  1. At the login screen, click “Forgot password”
  2. Enter your email, complete the security question and press “send”
  3. You will receive an email as shown below. Click “reset your password now
  4. Enter a new password and confirm it. Press “Reset Password”.
  5. Press “return to sign in” and continue to download your documents per above.